Affordability/Cost/Price

Universal service is the principle that all Americans should have access to essential communications services, like phones and broadband. You may not have heard much about it, but a universal service crisis is right around the corner. Due to Federal Communications Commission inaction, nearly 800,000 people could lose phone service on December 1. On that day, changes in the FCC’s Lifeline program, which provides a modest monthly discount for communications services, mean that voice-only services like a home landline telephone and/or a cellphone will no longer be eligible for the discount.

In less than three months, nearly 800,000 low-income people who receive telephone subsidies through the Universal Service Fund's Lifeline program will be negatively impacted by changes scheduled to go into effect at the Federal Communications Commission on December 1, 2021. The FCC needs to change course and help more Americans keep connected to communications services that are essential to navigate the ongoing public health and economic crisis. Most importantly, the FCC should act swiftly and hit the pause button on the 2016 plan to zero-out support for voice-only services.

The Federal Communications Commission’s (FCC) Universal Service Fund (USF or Fund) has been one of the nation’s most important tools for connecting our nation, including rural communities, low-income families, schools, libraries, and rural health care facilities. However, the funding mechanism that supports the Fund is under significant duress. The “contribution base” – the revenues used to calculate USF contributions – has declined 63% in the last two decades, from $79.9 billion in 2001 to $29.6 billion in 2021.

Results from a new survey of US adults reveal the extent to which people’s use of the internet has changed during the COVID-19 pandemic, their views about how helpful technology has been for them and the struggles some have faced. The vast majority of adults (90%) say the internet has been at least important to them personally during the pandemic, the survey finds. The share who say it has been essential – 58% – is up slightly from 53% in April 2020.

This is a historic time for broadband investment. The COVID-19 pandemic has exposed the high costs of being offline. In response, Congress, over the past year, passed two laws—the Consolidated Appropriations Act and the American Rescue Plan—with an unprecedented amount of funding devoted to promoting digital equity. Communities should be engaged now to help craft long-term connectivity goals and ensure that diverse voices are part of the discussion—and that’s our job.

President Joe Biden and the bipartisan group of lawmakers announced agreement on the details of a once-in-a-generation investment in US infrastructure, which will be taken up in the Senate for consideration. The Bipartisan Infrastructure Deal includes a total $550 billion in new federal infrastructure investment.

New research from the Joint Center for Political and Economic Studies, Expanding Broadband in the Black Rural South, highlights the importance of addressing the digital divide—and doing it as soon as possible. The Joint Center examined the overlooked and unique plight of Black residents in rural counties with populations that are at least 35 percent Black (152 counties in 10 Southern states), which the Joint Center refers to as the “Black Rural So

Two weeks ago, the Federal Communications Commission released data on how many households have signed up for the Emergency Broadband Benefit (EBB), a program created by Congress in response to the COVID-19 pandemic. The program offers eligible households a discount of up to $50 per month on broadband service.

In a first-of-its-kind effort, the Broadband Together initiative is asking people across the country to share their monthly internet bills — so we can find out what we’re really getting for our money, and advocate for a better internet that costs less. Consumer Reports is asking thousands of consumers to share their monthly internet bills at broadbandtogether.org so CR can analyze the cost, quality, and speeds that are being delivered to people in communities across the US, and to bet

Launched in June 2020, the Chicago Connected program provided a bridge to learning for more than 64,000 Chicago Public Schools students who didn’t have the connectivity or speed to access their remote lessons from home. An inspiring commitment on the part of Chicago’s philanthropy, business, government and nonprofit sectors, Chicago Connected has been replicated in cities across the country and is the national model for bridging the urban digital divide.