The Sept. 11, 2001 attacks, Huricane Katrina and other man-made and natural disasters often reveal flaws in emergency communications systems. Here we attempt to chart the effects of disasters on our telecommunications and media communications systems -- and efforts by policymakers to stregthen these systems.
Emergency Communications
Verizon tells 3G customers to upgrade before they lose service
Verizon is telling customers that if they’re still using a 3G CDMA or 4G (non-VoLTE) phone that does not support its newer network technologies, “your line will be suspended without billing and will lose the ability to call, text, or use data.” Verizon is the last of the Big 3 wireless carriers in the US to shut down a 3G network and repurpose the spectrum for newer technology. Verizon has been working with customers – both consumers and businesses – since 2016 to ensure customers have “every opportunity” to get a device that uses either 4G or 5G, including direct outreach to customers and

FCC Announces Agenda for December 2022 Open Meeting
The Federal Communications Commission announced the agenda for its December 2022 open commission meeting. The FCC will consider:

FCC Updates Rules To Improve 911 Reliability
The Federal Communications Commission adopted rules to promote public safety by ensuring that 911 call centers receive timely and useful notifications of network disruptions that affect 911 service. These notifications will help 911 call centers maintain emergency services and inform the public when to use alternatives to call 911. The updated rules will standardize the type of information conveyed in the notifications and ensure that it is clear and actionable, regardless of where in the call processing network an outage occurs.

FCC to Further Strengthen Storm-Hardened Puerto Rico & USVI Networks
The Federal Communications Commission proposed a plan to extend certain Universal Service Fund support to eligible mobile and fixed carriers in Puerto Rico and the US Virgin Islands to ensure consumers have access to advanced telecommunications services in the face of hurricanes and other natural disasters.

FCC Proposes to Strengthen Security of Emergency Alert Systems
The Federal Communications Commission proposed rules to bolster the operational readiness and security of the nation’s public alert and warning systems, the Emergency Alert System and Wireless Emergency Alerts. These systems warn the public about emergencies through alerts on their televisions, radios, and wireless phones. In a Notice of Proposed Rulemaking adopted, the FCC proposes to:
Global internet gaps prompt calls for a US plan
Pressure is growing for the US to develop a plan to quickly build internet lifelines for people living in conflict zones or under repressive regimes. The absence of a broadband strategy has led to a reliance on the ad hoc goodwill of private companies, such as Elon Musk's donation of Starlink satellite to provide internet service in Ukraine. Federal Communications Commissioner Brendan Carr said that the US needs both the ability to quickly deploy internet networks and surge the production of censorship-circumvention online tools in authoritarian countries. Rep.
No Internet, Now What? A New York Village Plans for the Worst
The Village of Lynbrook (NY) is planning for the possibility of a major Internet outage — the kind that could last six months. The village's Internet Outage Continuity Plan has distributed copies to all of its municipal departments. The document is intended to supplement other disaster recovery and business continuity plans. It maps out every function conducted by local government, identifies those involving the Internet, and lists alternative, offline methods of getting the job done.
How cellular carriers prepared for and responded to Hurricane Ian
Hurricane Ian took out its fair share of towers in Florida; according to the Federal Communications Commission, nearly a fifth of the cellular sites in its path was put out of service at one point. Many citizens were unable to call for help or to reassure their loved ones that they’d survived the storm. While the need for wired and cellular infrastructure won’t be going away anytime soon, we’re heading toward a future where it’ll be possible to communicate with loved ones and rescue personnel in other ways.

FCC Provides Tentative Agenda for October Open Meeting
Federal Communications Commission Chairwoman Jessica Rosenworcel announced that the items below are tentatively on the agenda for the October Open Commission Meeting scheduled for Thursday, October 27, 2022. The Commission will consider:
Verizon’s THOR tackles areas hardest hit by Hurricane Ian
Verizon is pulling out all the stops to help first responders in the wake of Hurricane Ian, and that includes THOR, the Tactical Humanitarian Operations Response vehicle that acts like a giant Swiss army knife. THOR boasts its own private 5G network and acts as a kind of mobile command center to deliver Verizon Frontline solutions, according to Cory Davis, assistant vice president for Verizon Frontline.