Federal Agency

After a year of operation, half of all households eligible for the Affordable Connectivity Program (ACP) internet subsidy are unaware of the benefit. A January 2023 survey of low-income households finds that over 50% say they have never heard of the program or do not know anything about it. Although many eligible households are unaware of ACP, the survey points to ways in which policymakers and community leaders can encourage enrollment. First, outreach can make a difference.

Fitting the monthly cost of a broadband subscription into a low-income household budget is difficult, to say the least, because of the costs of competing necessities like lodging, food, and healthcare. These financial pressures—and unexpected expenses—keep too many people in the U.S. from subscribing to home broadband service—or cause them to drop service at times to make ends meet. During the COVID-19 pandemic, Congress recognized these obstacles for low-income people and created a program—first called the Emergency Broadband Benefit Program—to reduce the monthly costs of connectivity.

The Department of Treasury approved broadband projects in an additional six states under the American Rescue Plan’s Capital Projects Fund Florida, Georgia, Iowa, Minnesota, Missouri and Utah. Together, these states will use their funding to connect more than 180,000 homes and businesses to affordable, high-speed internet.

The pandemic spurred policymakers and community leaders around the country to create programs to connect those without home broadband service or computers. These programs have had an impact. New government data show sharp increases in broadband and computer adoption in the 2019-to-2021 time frame. Initiatives such as the Affordable Connectivity Program (ACP) have helped address “subscription vulnerability” for low-income households. With progress evident, it is time to extend and build on the ACP and local affordability programs.

The Federal Communications Commission released a pre-production draft of its new National Broadband Map. The map will display specific location-level information about broadband services available throughout the country – a significant step forward from the census block level data previously collected. This release of the draft map kicks off the public challenge processes that will play a critical role in improving the accuracy of the map.

The National Telecommunications and Information Administration is hard at work implementing the National Spectrum Strategy.

At NTIA, tech policy is what we do. From connecting everyone in America to the Internet, to managing federal airwaves, to crafting policy for emerging innovations like artificial intelligence systems, our goal is to make sure important technologies are developed in the service of people and progress. To help reach that goal, I’m pleased to announce key additions to our leadership team: 

The National Telecommunications and Information Administration (NTIA) has approved Kansas, Nevada and West Virginia’s Initial Proposals for the Broadband Equity, Access, and Deployment (BEAD) program, a cornerstone of the Biden-Harris Administration’s “Internet for All” initiative.

Aldo Soledad relies on his phone's data plan to take care of his internet needs. When it comes to living without home internet, he isn't alone. Millions of Americans are without broadband, either because of a lack of access or because they can't afford it.

As energy companies around the country deploy fiber to improve grid reliability, they open the door to enabling broadband connectivity to previously unserved rural communities. Alabama Power has invested over $1 billion in infrastructure upgrades to add over 1,600 miles of fiber within its service areas since 2017.